Shipping & Delivery

Delivery Coverage

We deliver across Pakistan for most products. FreeStyle Libre 2 sensors, readers and starter bundles are delivered in Lahore only. If you have any question about delivery to your area, message us on WhatsApp at 0320 9442529 before ordering and we will tell you whether we can reach you.

Delivery Times

Delivery times vary depending on your city and the courier serving your area. Once your order is confirmed, you’ll receive updates on its progress. [Insert typical delivery window for major cities and other areas, e.g. 2–4 business days / 4–7 business days.]

Shipping Charges

[Insert shipping charge structure — e.g. flat rate, free delivery above a set order value, or charges calculated at checkout.]

Cash on Delivery

Cash on Delivery is available on every order we deliver, in all four cities we serve. It is currently our only payment method.

Order Processing

Orders are typically processed and handed to our courier partner within [insert processing time, e.g. 1–2 business days] of confirmation.

Delivery Issues

If your order hasn’t arrived within the expected window, or there’s a problem with your delivery, message us on WhatsApp or email support@smartdiabetescare.pk with your order number and we’ll look into it.